STANDARD TERMS AND CONDITIONS OF SALE
Welcome to Export's Edge (“we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website at [yourdomain.com] and the purchase of goods from us. By using our services, you agree to these terms and to comply with all applicable laws in Singapore.
General
1.1 These terms apply to all users and customers within Singapore and internationally.
1.2 Your continued use of our website constitutes acceptance of the Terms & Conditions and our Privacy Policy, in line with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1.3 If you do not agree with these terms, please discontinue the use of our services.
Eligibility
2.1 You must be at least 18 years old or have parental/guardian consent to use our website and services.
2.2 You agree to provide accurate, current, and complete information during registration or checkout.
Products & Pricing
3.1 All prices are in Singapore Dollars (SGD) and include GST (where applicable), unless otherwise stated.
3.2 Product descriptions, specifications, and prices are subject to change without prior notice.
3.3 We reserve the right to discontinue any product at any time.
Orders & Payment
4.1 When you place an order, it constitutes an offer to purchase products from us, subject to these terms.
4.2 We reserve the right to cancel or refuse any order at our discretion, especially in the case of pricing errors or stock unavailability.
4.3 Payments must be made through accepted payment methods such as PayNow, Credit/Debit Cards, or Bank Transfer, depending on what we offer at checkout.
4.4 Your order will be confirmed only upon successful payment.
Shipping & Delivery (Singapore Only)
5.1 We offer local delivery across Singapore via trusted courier partners.
5.2 Standard delivery time is 2–5 business days, unless otherwise specified.
5.3 Delivery charges will be calculated at checkout.
5.4 We are not responsible for delays caused by external factors such as courier delays or public holidays.
Returns, Exchanges & Refunds (Under CPFTA)
6.1 We adhere to the Consumer Protection (Fair Trading) Act (CPFTA) of Singapore.
6.2 Items can be returned within 2 days of delivery if they are defective, damaged during transit, or incorrect.
6.3 Returned items must be unused, with tags and original packaging intact.
6.4 We do not accept returns for personal items (e.g., undergarments, earrings) due to hygiene reasons.
6.5 Refunds will be processed via the e-Wallet credit or Gift card on our website.
6.6 To initiate a return, email us at shuddhdesi.sg@gmail.com with your order number and reason.
Account & Data Security
7.1 You are responsible for maintaining the confidentiality of your account login credentials.
7.2 We comply with Singapore’s Personal Data Protection Act (PDPA). Your data will only be used for order fulfillment and marketing (if consented).
7.3 We do not sell, rent, or disclose your personal information to third parties without your consent.
Intellectual Property
8.1 All website content—including product images, branding, logos, and text—remains the intellectual property of [Your Business Name].
8.2 You may not copy, distribute, or use our content without written permission.
Limitation of Liability
9.1 To the extent permitted by Singapore law, we shall not be liable for any indirect or consequential damages from the use of our site or products.
9.2 Our total liability to you shall not exceed the amount paid for the product(s) purchased.
Indemnity
You agree to indemnify and hold harmless [Your Business Name], its owners, and affiliates from any claims or liabilities resulting from your breach of these Terms & Conditions.
Governing Law & Jurisdiction
11.1 These Terms shall be governed by and interpreted in accordance with the laws of Singapore.
11.2 Any disputes shall be resolved in the courts of Singapore.
Changes to These Terms
We reserve the right to update or revise these Terms & Conditions at any time. The latest version will always be posted on our website.
Contact Us
For queries regarding these Terms & Conditions or any other matter, contact us at:
📧 Email: shudhhdesi.sg@gmail.com
📞 Phone: +65 81805036
🏢 Business Address: 60 PAYA LEBAR ROAD #07-54 PAYA LEBAR SQUARE SINGAPORE (409051)